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Global Help Desk Outsourcing Service Market Growth (Status and Outlook) 2022-2028

The global market for Help Desk Outsourcing Service is estimated to increase from US$ million in 2021 to reach US$ million by 2028, exhibiting a CAGR of % during 2022-2028. Keeping in mind the uncertainties of COVID-19 and Russia-Ukraine War, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use sectors. These insights are included in the report as a major market contributor.
The APAC Help Desk Outsourcing Service market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
The United States Help Desk Outsourcing Service market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
The Europe Help Desk Outsourcing Service market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
The China Help Desk Outsourcing Service market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
Global key Help Desk Outsourcing Service players cover ScienceSoft, XACT, Dataprise, CGS Inc. and CMS, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
Report Coverage
This latest report provides a deep insight into the global Help Desk Outsourcing Service market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, value chain analysis, etc.
This report aims to provide a comprehensive picture of the global Help Desk Outsourcing Service market, with both quantitative and qualitative data, to help readers understand how the Help Desk Outsourcing Service market scenario changed across the globe during the pandemic and Russia-Ukraine War.
The base year considered for analyses is 2021, while the market estimates and forecasts are given from 2022 to 2028. The market estimates are provided in terms of revenue in USD millions.
Market Segmentation:
The study segments the Help Desk Outsourcing Service market and forecasts the market size by Type (L1 Support, L2 Support and L3 Support), by Application (Large Enterprises and Small and Medium Enterprises.), and region (APAC, Americas, Europe, and Middle East & Africa).
Segmentation by type
L1 Support
L2 Support
L3 Support
Segmentation by application
Large Enterprises
Small and Medium Enterprises
Segmentation by region
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Major companies covered
ScienceSoft
XACT
Dataprise
CGS Inc.
CMS
Buchanan Technologies
Global Help Desk Services
Giva
Sword Group
C9 Staff
31West
Corserva
VST
Cloud Business
Auxis
Conduent Service Desk Outsourcing
Chapter Introduction
Chapter 1: Scope of Help Desk Outsourcing Service, Research Methodology, etc.
Chapter 2: Executive Summary, global Help Desk Outsourcing Service market size and CAGR, Help Desk Outsourcing Service market size by region, by type, by application, historical data from 2017 to 2022, and forecast to 2028.
Chapter 3: Help Desk Outsourcing Service revenue, global market share, and industry ranking by company, 2017-2022
Chapter 4: Global Help Desk Outsourcing Service revenue by region and by country. Country specific data and market value analysis for the U.S., Canada, Europe, China, Japan, South Korea, Southeast Asia, India, Latin America and Middle East & Africa.
Chapter 5, 6, 7, 8: Americas, APAC, Europe, Middle East & Africa, revenue segment by country, by type, and application.
Chapter 9: Analysis of the current market trends, market forecast, opportunities and economic trends that are affecting the future marketplace
Chapter 10: Manufacturing cost structure analysis
Chapter 11: Sales channel, distributors, and customers
Chapter 12: Global Help Desk Outsourcing Service market size forecast by region, by country, by type, and application
Chapter 13: Comprehensive company profiles of the leading players, including ScienceSoft, XACT, Dataprise, CGS Inc., CMS, Buchanan Technologies, Global Help Desk Services, Giva and Sword Group, etc.
Chapter 14: Research Findings and Conclusion
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Help Desk Outsourcing Service Market Size 2017-2028
2.1.2 Help Desk Outsourcing Service Market Size CAGR by Region 2017 VS 2022 VS 2028
2.2 Help Desk Outsourcing Service Segment by Type
2.2.1 L1 Support
2.2.2 L2 Support
2.2.3 L3 Support
2.3 Help Desk Outsourcing Service Market Size by Type
2.3.1 Help Desk Outsourcing Service Market Size CAGR by Type (2017 VS 2022 VS 2028)
2.3.2 Global Help Desk Outsourcing Service Market Size Market Share by Type (2017-2022)
2.4 Help Desk Outsourcing Service Segment by Application
2.4.1 Large Enterprises
2.4.2 Small and Medium Enterprises
2.5 Help Desk Outsourcing Service Market Size by Application
2.5.1 Help Desk Outsourcing Service Market Size CAGR by Application (2017 VS 2022 VS 2028)
2.5.2 Global Help Desk Outsourcing Service Market Size Market Share by Application (2017-2022)
3 Help Desk Outsourcing Service Market Size by Player
3.1 Help Desk Outsourcing Service Market Size Market Share by Players
3.1.1 Global Help Desk Outsourcing Service Revenue by Players (2020-2022)
3.1.2 Global Help Desk Outsourcing Service Revenue Market Share by Players (2020-2022)
3.2 Global Help Desk Outsourcing Service Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Help Desk Outsourcing Service by Regions
4.1 Help Desk Outsourcing Service Market Size by Regions (2017-2022)
4.2 Americas Help Desk Outsourcing Service Market Size Growth (2017-2022)
4.3 APAC Help Desk Outsourcing Service Market Size Growth (2017-2022)
4.4 Europe Help Desk Outsourcing Service Market Size Growth (2017-2022)
4.5 Middle East & Africa Help Desk Outsourcing Service Market Size Growth (2017-2022)
5 Americas
5.1 Americas Help Desk Outsourcing Service Market Size by Country (2017-2022)
5.2 Americas Help Desk Outsourcing Service Market Size by Type (2017-2022)
5.3 Americas Help Desk Outsourcing Service Market Size by Application (2017-2022)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Help Desk Outsourcing Service Market Size by Region (2017-2022)
6.2 APAC Help Desk Outsourcing Service Market Size by Type (2017-2022)
6.3 APAC Help Desk Outsourcing Service Market Size by Application (2017-2022)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Help Desk Outsourcing Service by Country (2017-2022)
7.2 Europe Help Desk Outsourcing Service Market Size by Type (2017-2022)
7.3 Europe Help Desk Outsourcing Service Market Size by Application (2017-2022)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Help Desk Outsourcing Service by Region (2017-2022)
8.2 Middle East & Africa Help Desk Outsourcing Service Market Size by Type (2017-2022)
8.3 Middle East & Africa Help Desk Outsourcing Service Market Size by Application (2017-2022)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Help Desk Outsourcing Service Market Forecast
10.1 Global Help Desk Outsourcing Service Forecast by Regions (2023-2028)
10.1.1 Global Help Desk Outsourcing Service Forecast by Regions (2023-2028)
10.1.2 Americas Help Desk Outsourcing Service Forecast
10.1.3 APAC Help Desk Outsourcing Service Forecast
10.1.4 Europe Help Desk Outsourcing Service Forecast
10.1.5 Middle East & Africa Help Desk Outsourcing Service Forecast
10.2 Americas Help Desk Outsourcing Service Forecast by Country (2023-2028)
10.2.1 United States Help Desk Outsourcing Service Market Forecast
10.2.2 Canada Help Desk Outsourcing Service Market Forecast
10.2.3 Mexico Help Desk Outsourcing Service Market Forecast
10.2.4 Brazil Help Desk Outsourcing Service Market Forecast
10.3 APAC Help Desk Outsourcing Service Forecast by Region (2023-2028)
10.3.1 China Help Desk Outsourcing Service Market Forecast
10.3.2 Japan Help Desk Outsourcing Service Market Forecast
10.3.3 Korea Help Desk Outsourcing Service Market Forecast
10.3.4 Southeast Asia Help Desk Outsourcing Service Market Forecast
10.3.5 India Help Desk Outsourcing Service Market Forecast
10.3.6 Australia Help Desk Outsourcing Service Market Forecast
10.4 Europe Help Desk Outsourcing Service Forecast by Country (2023-2028)
10.4.1 Germany Help Desk Outsourcing Service Market Forecast
10.4.2 France Help Desk Outsourcing Service Market Forecast
10.4.3 UK Help Desk Outsourcing Service Market Forecast
10.4.4 Italy Help Desk Outsourcing Service Market Forecast
10.4.5 Russia Help Desk Outsourcing Service Market Forecast
10.5 Middle East & Africa Help Desk Outsourcing Service Forecast by Region (2023-2028)
10.5.1 Egypt Help Desk Outsourcing Service Market Forecast
10.5.2 South Africa Help Desk Outsourcing Service Market Forecast
10.5.3 Israel Help Desk Outsourcing Service Market Forecast
10.5.4 Turkey Help Desk Outsourcing Service Market Forecast
10.5.5 GCC Countries Help Desk Outsourcing Service Market Forecast
10.6 Global Help Desk Outsourcing Service Forecast by Type (2023-2028)
10.7 Global Help Desk Outsourcing Service Forecast by Application (2023-2028)

11 Key Players Analysis
11.1 ScienceSoft
11.1.1 ScienceSoft Company Information
11.1.2 ScienceSoft Help Desk Outsourcing Service Product Offered
11.1.3 ScienceSoft Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.1.4 ScienceSoft Main Business Overview
11.1.5 ScienceSoft Latest Developments
11.2 XACT
11.2.1 XACT Company Information
11.2.2 XACT Help Desk Outsourcing Service Product Offered
11.2.3 XACT Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.2.4 XACT Main Business Overview
11.2.5 XACT Latest Developments
11.3 Dataprise
11.3.1 Dataprise Company Information
11.3.2 Dataprise Help Desk Outsourcing Service Product Offered
11.3.3 Dataprise Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.3.4 Dataprise Main Business Overview
11.3.5 Dataprise Latest Developments
11.4 CGS Inc.
11.4.1 CGS Inc. Company Information
11.4.2 CGS Inc. Help Desk Outsourcing Service Product Offered
11.4.3 CGS Inc. Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.4.4 CGS Inc. Main Business Overview
11.4.5 CGS Inc. Latest Developments
11.5 CMS
11.5.1 CMS Company Information
11.5.2 CMS Help Desk Outsourcing Service Product Offered
11.5.3 CMS Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.5.4 CMS Main Business Overview
11.5.5 CMS Latest Developments
11.6 Buchanan Technologies
11.6.1 Buchanan Technologies Company Information
11.6.2 Buchanan Technologies Help Desk Outsourcing Service Product Offered
11.6.3 Buchanan Technologies Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.6.4 Buchanan Technologies Main Business Overview
11.6.5 Buchanan Technologies Latest Developments
11.7 Global Help Desk Services
11.7.1 Global Help Desk Services Company Information
11.7.2 Global Help Desk Services Help Desk Outsourcing Service Product Offered
11.7.3 Global Help Desk Services Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.7.4 Global Help Desk Services Main Business Overview
11.7.5 Global Help Desk Services Latest Developments
11.8 Giva
11.8.1 Giva Company Information
11.8.2 Giva Help Desk Outsourcing Service Product Offered
11.8.3 Giva Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.8.4 Giva Main Business Overview
11.8.5 Giva Latest Developments
11.9 Sword Group
11.9.1 Sword Group Company Information
11.9.2 Sword Group Help Desk Outsourcing Service Product Offered
11.9.3 Sword Group Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.9.4 Sword Group Main Business Overview
11.9.5 Sword Group Latest Developments
11.10 C9 Staff
11.10.1 C9 Staff Company Information
11.10.2 C9 Staff Help Desk Outsourcing Service Product Offered
11.10.3 C9 Staff Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.10.4 C9 Staff Main Business Overview
11.10.5 C9 Staff Latest Developments
11.11 31West
11.11.1 31West Company Information
11.11.2 31West Help Desk Outsourcing Service Product Offered
11.11.3 31West Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.11.4 31West Main Business Overview
11.11.5 31West Latest Developments
11.12 Corserva
11.12.1 Corserva Company Information
11.12.2 Corserva Help Desk Outsourcing Service Product Offered
11.12.3 Corserva Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.12.4 Corserva Main Business Overview
11.12.5 Corserva Latest Developments
11.13 VST
11.13.1 VST Company Information
11.13.2 VST Help Desk Outsourcing Service Product Offered
11.13.3 VST Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.13.4 VST Main Business Overview
11.13.5 VST Latest Developments
11.14 Cloud Business
11.14.1 Cloud Business Company Information
11.14.2 Cloud Business Help Desk Outsourcing Service Product Offered
11.14.3 Cloud Business Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.14.4 Cloud Business Main Business Overview
11.14.5 Cloud Business Latest Developments
11.15 Auxis
11.15.1 Auxis Company Information
11.15.2 Auxis Help Desk Outsourcing Service Product Offered
11.15.3 Auxis Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.15.4 Auxis Main Business Overview
11.15.5 Auxis Latest Developments
11.16 Conduent Service Desk Outsourcing
11.16.1 Conduent Service Desk Outsourcing Company Information
11.16.2 Conduent Service Desk Outsourcing Help Desk Outsourcing Service Product Offered
11.16.3 Conduent Service Desk Outsourcing Help Desk Outsourcing Service Revenue, Gross Margin and Market Share (2020-2022)
11.16.4 Conduent Service Desk Outsourcing Main Business Overview
11.16.5 Conduent Service Desk Outsourcing Latest Developments
12 Research Findings and Conclusion

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